Progressive Company History
For 20 years, Progressive Software has worked with significant foodservice and retail operations to optimize store productivity and operations control utilizing the very best technology available. Progressive's full compliment of integrated solutions plays a key role in reducing hidden costs and employee frustration resulting from duplicate processes and tired technology.

Established in 1982, Progressive Software is an information technology company headquartered Charlotte, North Carolina. With an initial focus on providing system design, custom programming and facilities management services to IBM midrange system users, as its customer base grew, so did Progressive's expertise in the specialty retail and restaurant segments.

Today, Progressive Software is an organization of over 50 highly qualified industry specialists devoted to business process improvement and professional support services, as well as the development of exceptional software. Progressive is also one of only a few companies that have combined truly open touch screen point-of-sale with fully integrated back office and enterprise-wide data administration to deliver superior information technology and related services. By utilizing the very best 32-bit object-oriented technology available, Progressive continuously strives to properly align technology investments with business objectives.

With more than 13,000 restaurant and retail outlets installed in the United States, Canada, United Kingdom and the Far East, Progressive's success depends on ensuring client IT resources are available, performing well and supporting business requirements. Our commitment is to develop successful relationships with our customers and it is the fulfillment of this commitment that continues to set Progressive apart from its competition. back

Progressive Product Offering
Progressive Software provides multi-unit restaurant operations the ability to turn the increasing pace of change into a competitive advantage using leading Windows® technology from Microsoft®. Progressive Software functionality is defined in terms of how it helps improve critical business activities, by targeting activities that under-utilize information technology, where information flow is constrained, slow, and/or redundant, to create operational effectiveness. Unparalleled flexibility enables maximization of employee productive time and customer satisfaction, along with minimization of support and infrastructure costs.

Our reliable technology infrastructure has evolved to enable optimum growth for end users in a challenging industry and economy.

• IRIS Point-of-Sale includes Cash Management, Time & Attendance, HR/Payroll, optional Credit/Debit Card functionality, Order/Price Confirmation Board and Kitchen Display System integration.



• Handheld Wireless and Customer Activated Terminal order entry are also available to improve service and maximize sales volume.



• IRIS Back Office consists of Inventory Control, Labor Management and Forecasting.



• SMART Point-of-Sale enables operators to continue to utilize legacy DOS systems.

Progressive's "esuite" is a set of enterprise-wide companion applications, interoperable with any conventional ODBC or OLE DB accessible database, including legacy, retail or custom applications. The "esuite" solution set includes:

• Enterprise Data Manager (EDM) synchronizes and maintains data integrity for multiple locations.



• Enterprise Real-Time Alerts monitors and immediately identifies exceptions to user-definable cost, functionality and/or service metrics.



• eIntelligence Enterprise Reporting takes full advantage of the immediacy and connectivity of the Internet to supply flexible access to business information in a useful real-time manner.

Today's competitive business climate and an ever-changing technology landscape make turning technology expenditures into favorable financial returns critical to success. Progressive Software's proven solutions are not only capable of producing outstanding results; they are backed by unparalleled customer service as part of our commitment to keeping restaurant operators one step ahead. back

Progressive Customers
Progressive is the solution of choice for major chains such as Jack in the Box, Starbucks, and Steak n Shake. The company's products are currently installed in more than 13,000 restaurants in the United States, Canada, and the UK, including corporate sites of:

• Braum's Ice Cream


• Coco's/Carrows


• Coffee Bean


• Denny's


• Frisch's Big Boy


• Furr's Cafeterias


• Golden Corral


• Jack in the Box


• Krispy Kreme


• Ryan's Steakhouses


• Shoney's/Captain D's


• S&S Cafeterias


• Skyline Chili


• Starbucks Coffee


• Steak n Shake

In addition, Progressive software is installed at franchise sites of the following concepts:

• Bojangle's


• Church's Chicken


• Burger King


• Gloria Jean's Coffee


• Hardee's


• KFC


• McDonald's


• Pizza Hut


• Wendy's back

Progressive Partners and Resellers
Progressive partners include Microsoft, IBM, NCR, Retail DNA, Paymentech, JTECH Communications, Logic Controls, Givex, and Spartan Computer Services. The company's Authorized Progressive Resellers include AM/PM Service; Automated Retail Systems; BMC; Business Machines, Inc.; Cash Register Sales Company; Computer Applications Technologies; Consolidated Business Machines; CRS - Cash Register Sales & Service; Cryan & Associates; Hospitality Control Systems of Georgia; POS Technology; SBM, POS Resources; POS Technical Services; and Southern Retail Systems. back